FAQs

FAQs

To create an account on our website, go to the “My Account” page and click on “Register”. Fill in the required fields, such as your name, email, and password, then click “Register” again. You will receive a confirmation email—simply click the link to activate your account. Once activated, you can log in to track your orders and save your favorite products!

To change your shipping address, go to the “My Account” page and click on “Addresses”. Select the “Edit” option next to your shipping address, update the necessary details, and click “Save Address”. Your new address will be used for future orders!

Checkout limits are in place to ensure a secure shopping experience and prevent fraudulent transactions. Limits may vary based on factors such as order value, payment method, and account verification. If you encounter a checkout limit, try adjusting your order or using a different payment method. For more details, please contact our support team!

To track your orders and payments, go to the “My Account” page and click on “Orders”. There, you can view your order status, payment details, and tracking information if available. You will also receive email updates with any changes to your order status!

To cancel your order before making a payment, go to the “My Account” page and click on “Orders”. Select the order you want to cancel and click “Cancel” if the option is available. If you need further assistance, please contact our support team!

After you make a payment, the estimated delivery time depends on your location and the shipping method selected. You can check the estimated timeframe at checkout. Once your order is shipped, you will receive a tracking link to monitor the delivery status. For more details, visit the “My Orders” page in your account!

We ship your orders using reliable courier services to ensure safe and timely delivery. The available shipping options will be displayed at checkout, allowing you to choose the one that best suits your needs. Once your order is shipped, you will receive a tracking link to monitor the delivery status.

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